Why did you receive an email from us?
If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.
How we protect your privacy
We use security measures to protect against the loss, misuse and alteration of data used by our system.
Sharing and Usage
We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.
How can you stop receiving email from us?
Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email.
We will gladly replace or refund any item you are not 100% satisfied with. Our Bourbon Chocolates are hand made with pride, and we stand by our product. If you are not happy with your purchase, please contact us and we will refund your money, or send you a replacement (less Shipping & handling).
Shipping Methods and Policy
We take great care to ensure you receive your Bourbon Balls in pristine condition. Each Tin is individually covered in bubble wrap and every box is lined with Styrofoam and frozen cold packs place inside to keep them from melting.
All orders above 6 tins, 25 Favor Bags, or 50 Individual Bourbon Balls will be shipped via UPS. We recommend 2nd Day Air. Please contact us for shipping quotes.
We take as much care in shipping your order as we do in making our delicious confections. We offer Priority, 2nd day, and standard (up to 7 business days) shipping. You can also select a specific delivery date that works best for you.
Because temperatures vary nationwide, we may choose not to ship over the weekend in order to ensure premium quality upon arrival. For this reason, we cannot guarantee Monday deliveries.